This End-User License Agreement ("Agreement") is a binding agreement between RigBoss Software ("Licensor," "we," "us") and the person or business accessing or using the Mech Correct software platform, including its web application, customer-facing pages, and related services (collectively, the "Software"). By installing, accessing, or using the Software, you accept this Agreement. If you use the Software on behalf of a business, you represent that you are authorized to bind that business, and "you" means that business and each of its users. If you do not agree, do not use the Software. This Agreement supplements our Terms of Service; if they conflict, the Terms of Service control for subscription, billing, and account matters.
Subject to this Agreement and payment of applicable fees, Licensor grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Software for your internal business operations as an automotive service business, for the number of shops, locations, and users covered by your subscription. All rights not expressly granted are reserved by Licensor.
The Software is licensed, not sold. Licensor and its licensors own all right, title, and interest in the Software, including all software, designs, interfaces, workflows, prompts, documentation, and improvements, and all intellectual-property rights in them. You own the business records you enter into the Software, as described in the Terms of Service.
You are responsible for the people you give access to (service writers, technicians, and other staff) and for their compliance with this Agreement. The Software generates customer-facing pages and links on your behalf — estimates for approval, inspection reports, live repair-status pages, and payment links. You are responsible for the accuracy of the information you present to your customers through those pages and for obtaining any consent required to send them links or messages.
The Software can send text messages and emails to your customers, including messages you compose, transactional notifications, and automated reminders that you enable. You are the sender of those communications. You are solely responsible for complying with applicable communications and marketing laws (including, in the United States, the TCPA and CTIA messaging guidelines and any registration requirements of your messaging provider), for obtaining and honoring customer consent and opt-outs, and for the content of your messages. Automated messages ship with volume limits and once-only safeguards, but those features do not constitute legal advice or a guarantee of compliance.
The Software includes AI-assisted features, including diagnostic assistance that may analyze text, photos, trouble codes, government vehicle data, and your shop's service history. AI output is informational only, may be inaccurate or incomplete, and is not a substitute for the judgment of a qualified technician. You are solely responsible for all inspection, diagnosis, repair, and safety decisions, for verifying specifications and procedures against manufacturer service information before performing work, and for the roadworthiness of vehicles you service. Licensor is not liable for repair outcomes, vehicle failures, property damage, or personal injury arising from work performed or not performed by you.
If you enable the optional Shared VIN History Network, your shop contributes sanitized service events (vehicle identification number, date, mileage, shop name, and a description of services performed) to a shared pool, and can read the pool's records for vehicles you look up. Customer names, contact details, pricing, and private notes are excluded by design. You are responsible for ensuring your participation is consistent with your own privacy commitments to your customers. Contributed records may remain in the network after you disable participation or terminate, in de-identified form. Network data is provided "as is" — other shops' records are their statements, not ours.
Certain features interoperate with third-party services under your own accounts — for example messaging carriers (such as Twilio), payment processors (such as Stripe), accounting platforms (such as Intuit QuickBooks), and parts suppliers and marketplaces (such as PartsTech, NAPA, O'Reilly, Advance, AutoZone). Your use of those services is governed by their terms, and you authorize the Software to exchange data with them on your instruction. Vehicle data such as VIN decodes, recalls, complaints, safety ratings, and manufacturer service-bulletin records is sourced from public government services (including NHTSA) and is provided "as is," without warranty of accuracy, completeness, or timeliness. Licensor is not responsible for the availability or accuracy of third-party or government services, and features that depend on them may change or stop working if those services change.
Cloud accounts store data on managed infrastructure with routine backups. If you run the Software in standalone (offline) mode, your data is stored on your own device and you are solely responsible for using the built-in export tools to keep backups; Licensor has no copy of, access to, or responsibility for locally stored data. You can export your business records at any time using the built-in export features, and for a reasonable period after termination as described in the Terms of Service.
The Software is provided as a continuously updated service. Licensor may update, add, modify, or remove features, apply security patches, and change third-party integrations at any time. Updates may be applied automatically without notice. Licensor will not materially reduce the core functionality of your paid plan during a paid term without notice.
If you send feedback, suggestions, or ideas about the Software, Licensor may use them without restriction or obligation to you.
This Agreement is effective until terminated. It terminates automatically when your subscription ends or your account is closed, and Licensor may terminate or suspend the license immediately on breach of Sections 1, 2, or 5, non-payment, or risk to the Software or other customers. On termination you must stop using the Software. Sections 2, 3, 6, 7, 8, 11, 13, 14, 15, and 16 survive termination.
THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OR ERROR-FREE OPERATION. LICENSOR DOES NOT WARRANT THAT AI OUTPUT, GOVERNMENT DATA, NETWORK RECORDS, OR THIRD-PARTY INTEGRATIONS WILL BE ACCURATE, COMPLETE, OR AVAILABLE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LICENSOR WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY. LICENSOR'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SOFTWARE IS LIMITED TO THE AMOUNTS YOU PAID FOR THE SOFTWARE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. NOTHING IN THIS AGREEMENT LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW.
You will defend, indemnify, and hold harmless Licensor and its officers, employees, and agents from and against claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of: (a) your repair, inspection, or other services to your customers; (b) communications you send through the Software, including messaging-law claims; (c) data you enter into the Software, including claims that you lacked rights or consents; (d) your violation of this Agreement or of applicable law; or (e) your use of third-party services connected to your account.
This Agreement is governed by the laws of the State of North Carolina, without regard to conflict-of-laws rules, with exclusive jurisdiction and venue in the state and federal courts of Guilford County, North Carolina. The Software may not be used in violation of U.S. export-control or sanctions laws, and you represent that you are not on any U.S. government restricted-party list. The Software is commercial computer software; U.S. government users receive only the rights granted to all licensees here. You may not assign this Agreement without Licensor's consent; Licensor may assign it in connection with a merger, acquisition, or sale of assets. If any provision is unenforceable, it will be enforced to the maximum extent permissible and the remainder stays in effect. No waiver is effective unless in writing. Licensor may update this Agreement; material changes will be posted at this page with a new effective date, and continued use after the effective date constitutes acceptance. This Agreement, together with the Terms of Service and any separately accepted evaluation or enterprise agreement, is the entire agreement regarding the Software.
Questions about this Agreement: hello@mechcorrect.com.